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Illustrative case studyCPG 2 min read

Creating a stronger foundation for profitable promotional growth

A shared commercial planning approach, designed through consulting and supported by Orbis Agents, can help sales and finance make better-informed promotion decisions.

An illustrative business scenario, not a report of a completed client engagement. The benefits described are intended outcomes, not verified results.

The opportunity, connected01 / 03
Promotions, Sales, Trade spend connected through consulting and Orbis Agents to support more disciplined growth.PromotionsSalesTrade spendConsultingOrbis AgentsCapacity to growSTRATEGY → INTELLIGENCE → VALUE
Define promotional priorities

Consulting connects the business ambition with the processes, priorities and decisions that need to change.

01

The challenge

Sales teams plan promotions by customer and product, while finance tracks spend and revenue through a different set of reports. Commitments can change before the revised terms reach every team. Comparing the plan with actual activity requires considerable manual preparation.

  • Promotional plansSales
  • Revised commitmentsAccount teams
  • Spend and revenueFinance

What explains promotional performance?

  • A change in the commercial commitment
  • A difference between planned and actual spend
  • A mismatch in timing or reporting definitions

The leadership discussion then centres on whose file is current, rather than what the business should do next. Differences in timing and definitions make it harder to assess the commercial implications of a promotion.

02

Consulting and Orbis Agents in practice

01 / Consulting sets the direction

Prinorbis brings sales and finance together around the growth objective and the economics of the promotion plan. The consulting team reconciles competing definitions, clarifies how commitments are approved and designs a joint review process. The work establishes which assumptions leaders need to test before they allocate further promotional investment.

02 / Orbis Agents support execution

Orbis Agents bring the authorised plan together with relevant sales and finance records, identifies differences and prepares a comparison for the account and finance teams. The workflow highlights missing inputs and explains revisions between planning cycles. Commercial leaders can test scenarios using approved assumptions. Pricing, promotional commitments and changes to customer terms remain decisions for the responsible business owners.

03

The business value

In this scenario, sales and finance gain a common basis for discussing performance and future commitments. Less effort goes into reconciling versions, leaving more room to consider margin, demand and the timing of spend. The benefit depends on maintaining clear ownership of the inputs.

Illustrative impact

What better could look like

An example of the improvement consulting and Orbis Agents could support. These assumed before-and-after figures illustrate the scenario; they are not measured client results or forecasts.

−60%

More time for commercial decisions

Promotion review preparation

Before30
After12

hours per cycle

+30pp

Better shared visibility

Commitments reconciled before review

Before60%
After90%

−60%

Clearer promotional performance

Unexplained spend differences

Before25
After10

per cycle

Basis: assumed values for a comparable workload and reporting period. Percentage reductions are relative to the starting value; pp means percentage points. Actual impact would be established through a measured pilot.

How success would be measured

A pilot would establish the baseline, agree targets with the process owner and track:

  • Time required to prepare a joint promotion review
  • Share of commitments linked to approved terms
  • Variance between planned and actual promotional spend

The takeaway

Profitable growth depends on the quality of the commercial decision, not simply the volume of promotional activity.

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Read the case study

Your business

What could this look like for you?

Start with the process that needs attention. We can help assess the opportunity and define what a useful first step would deliver.